Someone Your Parents Can Call When Tech Gets Hard
Give your loved ones friendly, patient Canadian tech experts who help them learn new skills, fix problems and stay safe online. You get peace of mind.
All help is remote. We start with a phone call and connect to your loved one's device, with their permission, so we can see what they see and help right away.
For Your Loved One
- Friendly, patient Tech Concierges who explain things clearly
- Help using phones, tablets and computers
- Help with video calls, streaming and online services
- Help avoiding scams and staying safe online
- Help connecting with their doctor online
- More confidence to use technology on their own
For You
- No more fixing tech over the phone
- Peace of mind knowing help is there
- Faster fixes for tech problems
- Experts who are used to working with older adults
- More time for what matters
How It Works When You Buy for Someone Else
- Choose a session or a membership.
- Give us your loved one's name and phone number.
- We call them to book their first session.
- If they agree, we send you a copy of each visit summary.
Safe and Secure
- Tech Concierges based in Canada, each with at least 7 years in IT and software
- Every Tech Concierge passes a police background check
- We never connect to a device without permission
- Calls are recorded for safety and quality
- We follow Canadian privacy law
Walter says
"A tip for families. If your mom or dad can make the first call on their own, let them. It helps them feel in charge."
Give Them the Gift of Help
Give your loved ones confidence with technology, and give yourself peace of mind.