Friendly, Patient Tech Help for Older Adults
Friendly Fix offers kind, Canadian tech help for older adults.
Get help with your smartphone, tablet or computer. Stay in touch with family, see your doctor online and stay safe from scams, with a real person on the phone to guide you.
It starts with a phone call. We connect to your screen only with your permission. All help is remote, so we can help you anywhere in Canada.
- Based in Canada
- Background Checked
- Only With Your Consent
- 7+ Years IT Experience
Our Help Lets You
Stay Safe From Scams
Learn to tell a real message from a fake one. Stop fraud before it starts, and give your family peace of mind.
Fix Problems on Your Own Time
Get help today, without waiting for a family member to visit or call you back.
Feel Sure of Yourself
Keep up with updates, new features and online health care, at your own pace and with less stress.
Having one patient person to call makes tech easier. It helps you stay independent and live the way you want.
Rose says
"If a message says your account is locked and you must act right now, stop. Real banks do not rush you. Call Friendly Fix to check it first."
How Friendly Fix Works
- You call us or book a time online.
- We call you at that time.
- With your permission, we connect safely to your screen.
- We fix the problem or teach you how, one step at a time.
When the call ends, we disconnect. You get a short summary by email so you remember what you learned.
Two Ways to Get Help
One Hour Session
Solve one problem or learn something new. $80.
Yearly Membership
Unlimited help all year. From $20 a month, billed once a year.
Who Do You Need Help For?
What Our Clients Say
"My lesson with Mike was fantastic... it was great fun and I learned an awful lot. He is charming and an excellent teacher. Thank you very much."
"We didn't have to ask our grandchildren to teach us! Both Concierges were excellent. Knowledgeable, friendly, and their assistance left no one feeling foolish."
"My Tech Concierge has been wonderful. Very clear explanations 'a woman of a certain age' can understand."
Ready to Get Tech Help?
Your safety and security is our top priority. Give us a call or email hello@friendlyfix.ca to get started.
(416) 555 0100